Terms and Conditions
Refunds & Exchanges Policy
Thank you for shopping with [Your Store Name]. We strive to provide you with the best quality products and service. Please read our policy below regarding refunds and exchanges.
Returns and Exchange
We accept returns and exchanges within [30] days of the delivery date. To be eligible:
The item must be unused, in its original packaging, and in the same condition you received it.
Proof of purchase is required (order number or receipt).
Certain items such as personalized, made-to-order, or perishable goods may not be eligible for return or exchange.
To start a return or exchange, please contact us at [contact@relenentlessapps.com].
Refunds
Once we receive and inspect your return, we’ll notify you via email. If approved, your refund will be processed back to your original payment method within [5–10 business days].
Please note:
Shipping fees are non-refundable.
If the item is returned damaged or used, a partial refund or denial may apply.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within [7 days] of receiving your order. We’ll arrange a replacement or issue a refund at no extra cost to you.
Non-Returnable Items
The following items are not eligible for return or refund:
Gift cards
Downloadable software or digital products
Items marked final sale
Custom or personalized products
Shipping Returns
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service.
By shopping with us, you agree to this policy. We reserve the right to update or modify our return and refund policy at any time.